1. Who we are
AutoAssist Mobile LTD (‘we’, ‘us’) is the data controller for personal information collected through this website. Address: 18 Wingate Road, Ilford, England, IG1 2JB. Email:
Autoassistmobileltd@gmail.com. Phone: +44 7474 478199.
2. Information we collect
- Details you submit in our forms: name, email, phone number, vehicle details, location, required service and your message.
- For business partners: company name, coverage area and services offered.
- Technical data such as IP address, browser type and pages visited, collected through cookies and similar technologies.
3. How we use your information
- To respond to your enquiry and arrange or provide services.
- To contact you about your request, including by phone or email.
- To work with contractors and service partners who carry out or support the work.
- To keep our website secure, prevent spam and improve our services.
- To meet legal and accounting obligations.
4. Lawful bases
We rely on: your consent (when you submit a form), performance of a contract or steps taken before entering one (arranging services), legitimate interests (running and securing our business), and legal obligation.
5. Sharing your information
We may share relevant details (such as vehicle details and location) with contractors and service partners so they can carry out your request. Some partners may be located outside the UK. Where this happens we take steps to ensure your data is protected in line with UK data protection law. We also use service providers such as website hosting and email delivery. We do not sell your personal information.
6. How long we keep it
We keep enquiry information only as long as needed for the purposes above and to meet legal obligations, then delete or anonymise it.
7. Security
We use reasonable technical and organisational measures, including SSL encryption, to protect your information. No online system is completely secure.
8. Your rights
Under UK GDPR you can ask to access, correct, erase or restrict your data, object to processing, withdraw consent, or request data portability. To exercise your rights, email us at
Autoassistmobileltd@gmail.com. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
9. Cookies
Our website uses cookies that are necessary for it to work and, where applicable, to understand how it is used. You can manage cookies through your browser settings.
10. Changes
We may update this policy from time to time. The latest version will always be on this page. Last updated: October 2026.
